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Privacy Policy

What data do we collect?

We collect your name and contact details from you when you complete a form requesting a brochure or a demonstration account or when you call us to enquire about our products and services.
When ordering from our site you may be asked to enter your: name, e-mail address, postal address and/or phone number. You may, however, visit our site anonymously.

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What do we use your information for?

We hold the details you give us so that we can contact you to check the information we have sent you or the progress of your enquiry.  Also, if you don’t want us to speak to anyone else in your organisation about your enquiry for reasons of confidentiality please let us know in the same way. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway Providers database only to be accessible by those authorised with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) will not be kept on file for more than 60 days.

Do we record phone calls?  Phone calls may be recorded for quality and training purposes.

Do we use cookies?  We use cookies for functionality, performance, and marketing, for details please see our Cookie Policy.

Do we disclose any information to outside parties?   No, we will not pass your contact details to any third party. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Third party links.  Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only. This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent.  By using our site, you consent to our privacy policy.

Changes to our Privacy Policy: If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us:  If there are any questions regarding this privacy policy you may contact us using the e-mail address below.

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01923 232440